Document automation: Minimal human intervention
Document automation is about processing documents without or with minimal human intervention. It's nothing new - the only thing new is that technology is so advanced that even complex tasks can be automated.
The essence of document automation is to capture the documents from the source, process the documents so that they become uniform, extract important information for processing the document and forward the document further. Some of the concepts we work with in such a context are:
- Capture (Scanning): Whether documents are born digitally or scanned, it is important that they are captured in a stream that ensures that their treatment is no matter where the documents came from how they came here and what format they are in .
- Recognition: Recognition software can replace manual document sorting and data entry processes with automatic document recognition and data capture.
- Automated document creation: Automatic document creation involves the production of large amounts of uniform documents automatically.
- PDF Conversion: Experience says that it may be a good idea to convert the documents into a uniform and machine-readable format before they are submitted to the software that makes the recognition.
Robots and artificial intelligence
There has been a lot of winning by "robotizing" some workflows. Robotization is a methodology that can be used in all possible workflows - for example, to "patch a gap" between two systems that should have spoken through an integration. However, we have, to a greater extent, thrown our energy into artificial intelligence and are currently working on testing an exciting and promising, as price-sensitive is relevant to the Danish market. We use it for document classification and strongly believe that it can deliver quality as the customer and we "approve". The customer's goal is to identify documents with sensitive information and, secondly, to classify the documents for subsequent migration into a case management system.
How to get started?
You want to automate document tasks, but an automation project is huge and expensive - or is it? Is it possible to start small and expand from there? Yes, and in many cases, we see that the customer already has a lot of technology that can be exploited.